IT Maintenance & Support
Reliable technical support without building a large IT department: regular maintenance keeps your computers, network and backups working, and when something goes wrong you know exactly who to call.
- Offices · hotels · villas · yachts
Service
About this service
In small and medium-sized businesses, IT is often dealt with only when something breaks: the internet goes down, the printer stops, a computer won't start and work comes to a halt. Regular maintenance prevents most of these problems before they happen and reduces unexpected costs.
With our IT care service we regularly check your business's computers, network, printers and backup arrangements, and take care of updates and necessary improvements. When a problem occurs, we support you remotely or on site.
We define the scope together, based on the size and needs of your business. You focus on your work; we take care of the technology.
When should you contact us?
- You don't know who to call when an IT problem occurs
- Breakdowns affect your working day and your customers
- Computers and software are not up to date
- Your data is not backed up regularly
- Internet and Wi-Fi in the office keep causing problems
- Setting up a computer for a new employee takes too long
What we do
How it works
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01
We review the current setup
We visit your business and review the computers, network, printers and backup arrangements on site.
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02
We propose a plan
We present in writing, in plain language, what works well, what carries risk and what the priorities should be.
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03
Installation and improvements
With your approval we plan and carry out the necessary installations and improvements with minimal disruption to your work.
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04
Ongoing support
We stay with you after the setup: when something goes wrong, you know exactly who to call.
Good to know
- Scope and visit frequency depend on your business's needs; we prepare the quote after the first review.
- We review your existing IT setup and build on it; we don't suggest replacing an arrangement that works.
- We work in many different environments, including offices, hotels, villas and yachts.
Frequently asked questions
Which businesses is it for?
Offices, hotels, villas, yachts and small and medium-sized businesses without their own IT department.
How is the scope defined?
We first review your current setup on site, then define the scope together based on the number of devices and your needs.
What happens if there is an urgent problem?
You let us know; if it can be solved remotely we do it remotely, otherwise we come on site.
Can you work with our existing equipment?
Yes. We review your existing infrastructure and suggest improvements where needed.
How long is the contract?
Scope and duration are agreed together at the first meeting, based on your needs.
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