AI Chatbots & Virtual Assistants
AI assistants that answer your customers' questions around the clock, collect requests and bring in your team when needed.
- Website · messaging channels · multilingual
Service
About this service
Customers often ask the same questions: opening hours, prices, bookings, product and service details. Answering them without delay matters for sales and satisfaction, but it also eats up your team's time.
We build AI assistants that are fed with your business information and speak your customer's language. The assistant answers frequently asked questions, collects details such as bookings or service requests, and hands the conversation over to your team when it can't help.
We make sure the assistant answers only with information you have approved, and we review and improve the conversations regularly.
When should you contact us?
- You answer the same questions over and over every day
- Questions that arrive after hours go unanswered
- You need to communicate with customers in different languages
- You want to collect bookings and requests in a more organised way
What we do
How it works
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01
We clarify the need
We listen to your business, your target customers and your expectations, and define the requirements together.
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02
Scope and quote
We present the pages or features, the timeline and the price in writing. What is included and what is not is clear from the start.
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03
Design and development
We work in stages and ask for your feedback at every step. You see the result along the way, not only at the end.
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04
Launch and support
We launch, show you how to use it and stay with you afterwards with maintenance and support.
Good to know
- AI assistants can make mistakes; we decide together what the assistant answers and what it hands over to your team.
- We configure the processing of personal data in line with privacy rules.
- The assistant's quality depends on how up to date its information is; we set up a way for you to keep it current easily.
Frequently asked questions
Will the assistant give wrong information?
We limit the assistant to working only with information you approve; when it isn't sure, it hands the conversation to your team.
Which languages does it work in?
Montenegrin, English, Turkish, Russian and other widely spoken languages.
Can it take bookings?
When integrated with a suitable system, it can collect request and booking details.
Is customer data safe?
We plan from the start how data is stored and who can access it, and configure everything in line with privacy rules.
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