On-site Computer Service
You don't have to carry your device anywhere for a computer, network or printer problem. We come to your home or office by appointment and examine the issue on site.
- Homes and offices · Tivat and the surrounding area
Service
About this service
Some problems can be solved without taking the device to the workshop: internet connection, Wi-Fi coverage, printer and sharing settings, setting up a new computer, moving data or software issues. On-site service is a practical solution, especially for offices that can't afford downtime and homes with several devices.
We schedule the visit by appointment, examine the problem on site and complete whatever can be done there. When a part replacement or board-level repair is needed, we take the device to the workshop with your approval and explain beforehand what will be done and what it will cost.
When should you contact us?
- Internet or Wi-Fi doesn't reach some rooms or keeps dropping
- Printer, scanner or shared folder not working
- A new computer needs setting up and data moved from the old one
- Several computers in the office have the same problem
- Computer is very slow or keeps showing errors
- Email, backup or software installation needed
What we do
How it works
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01
We receive your request
Send the problem and your address through the service request form or by phone. If needed, we have a short call first.
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02
We schedule the visit
We book an appointment on a day and time that suits you.
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03
We solve it on site
We examine the problem on site and complete whatever can be done there.
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04
Workshop if needed
If a part replacement or board-level repair is required, we take the device to the workshop with your approval and explain beforehand what will be done.
Good to know
- On-site service is by appointment. Including your address and a short description of the problem in your request makes planning easier.
- Part replacements and board-level repairs require a workshop; for these we take the device to the workshop.
- We cover Tivat and the surrounding area, as well as Kotor, Budva and Herceg Novi. For another location, send us your request.
Frequently asked questions
Which areas do you visit?
Tivat and the surrounding area, Kotor, Budva and Herceg Novi. If you are elsewhere, send us your request and we will see what we can do.
Can every problem be solved on site?
No. Network, software and setup work is usually solved on site; part replacements and board repairs need the workshop. We tell you clearly during the visit.
Do you make regular visits for businesses?
Yes. For businesses that want regular support, have a look at our IT care service.
How do I book an appointment?
Just send us the problem and your address through the service request form, by phone, WhatsApp or Viber, and we will agree on a suitable time together.
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