Privacy policy

This policy explains what personal data Smod Home DOO (Stari Put 55A, 85320 Tivat, Montenegro) collects through this website and how it is used.

What data do we collect?

When you fill in the service request or contact form, we receive the information you enter: your name, phone number and/or email address, device model and message. We also record which page you sent the form from.

When you call us or write to us on WhatsApp, Viber or Telegram, those conversations are subject to the privacy rules of the respective app.

What do we use the data for?

Only to respond to your request, prepare a quote and carry out the service process for your device. We do not sell your data or share it with third parties for advertising.

How long do we keep it?

We keep request and service records for as long as necessary for our legal obligations and for any later service questions. If you would like them deleted sooner, you can write to us.

Cookies and visit statistics

The site uses technical cookies and browser storage needed for form security and to remember your preferences (for example light/dark mode).

To improve the site, and only if you give consent, we collect anonymous visit statistics with Google Analytics and Microsoft Clarity: which pages are visited, which buttons are clicked and how pages are used. If you don't consent, these tools don't use cookies. We don't use advertising cookies.

You can change your choice at any time with the "Cookie settings" link at the bottom of the page. The map on the contact page is provided by Google Maps and is subject to Google's own rules.

Your rights

You can ask to access, correct or delete the data we hold about you. Just write to info@smodhome.me.