Data Recovery

Deleted files by mistake, a drive that won't open or a computer that doesn't see the disk? We first examine the situation and tell you what can be recovered before starting any work.

  • HDD · SSD · USB flash drive · memory card
Data Recovery

Service

About this service

Data loss usually happens unexpectedly: an accidentally deleted folder, a formatted drive, a computer that won't start or a corrupted memory card. Every action taken at this point affects the chance of recovery, so the first step is not to write any more data to the drive.

In our workshop we handle logical data loss (deletion, formatting, corrupted file systems) on hard drives, SSDs, USB flash drives and memory cards, and retrieve data from computers that won't start. We first examine the situation and tell you which data can be recovered and what it will cost before starting.

Drives that are physically damaged, clicking or mechanically faulty may need a clean-room environment. In that case we tell you openly and go through the options with you.

When should you contact us?

  • A file or folder was deleted by mistake
  • Drive was formatted or partitions disappeared
  • Computer won't start but the data inside is needed
  • External drive or USB stick is not recognised
  • Photos on a memory card won't open
  • Drive is clicking or reading very slowly

What we do

Initial assessmentWe examine the drive and determine whether and how much can be recovered.
Deleted filesRecovering data from accidentally deleted or formatted drives.
Corrupted file systemsRetrieving data from drives that won't open, show as RAW or have lost partitions.
Computers that won't startRetrieving data from computers that won't boot and moving it to a new location.
Memory cards and USBRecovering photos and documents from camera cards and USB flash drives.
Secure hand-overWe hand over recovered data on a drive you bring or on a new drive.

How it works

  1. 01

    Tell us about the problem

    Describe your device and the issue through the service request form, by phone, WhatsApp or Viber. A photo or a short video speeds up the first assessment.

  2. 02

    We examine the device

    You bring the device to our workshop in Tivat, or send it by courier. We find the cause based on measurements, tests and, when needed, opening the device — not on guesswork.

  3. 03

    We explain your options

    We tell you clearly what is faulty, which solutions are possible, the price and the time needed. Whether to go ahead is entirely your decision.

  4. 04

    We repair and test

    After your approval we carry out the repair and test the device before handing it back. We explain what we did when you collect it.

Good to know

  • As soon as you notice data loss, stop using the drive; writing new files can overwrite the deleted data.
  • Don't keep switching on a clicking drive; each start can increase the damage.
  • Recovery is not always possible. Before starting, we tell you honestly what can be done.
  • Your data is accessed only for the recovery and is never shared with third parties.

Frequently asked questions

Can deleted files be recovered?

If no new data has been written over them, they can be recovered in most cases. The less you use the drive, the better the chance.

Can data be recovered from an SSD?

Recovering deleted data from SSDs is harder because of how they work. We examine the case and tell you openly.

My drive is clicking — what should I do?

Turn it off and don't keep using it. With mechanical faults, every start can increase the damage.

Is my data safe?

We access your data only for the recovery and never share it with third parties.

How do I receive the recovered data?

We copy it to an external drive you bring or, if you prefer, to a new drive.

Have a tech problem?

Tell us what's happening and we'll decide the next step together.